44 reviews
(4.6)Diane S.
5September 2023
The vehicle was ready to go at the designated pickup time. Staff were pleasant and informative as together we did the vehicle check. The kitchen was fully stocked with everything needed and more, from electric appliances - like a toaster and a drip coffee maker - right down to the good, old fashioned coffee percolator! We loved the smell of morning coffee perking on the stovetop. Bonus.... the potable water tank had been filled with fresh well water which actually made the best coffee ever! Upon returning the unit check out was efficiently handled. Thank you for supplying an affordable home on wheels. It made our wilderness vacation a whole lot more comfortable.
Dennis H.
4.5September 2023
We were very happy with the way we were helped getting ready for hitting the road, and everything worked well with just a couple of minor questions. The trailer itself was too small for our needs, and was the source of some frustration, but this was the main purpose of hiring this unit as we had been contemplating buying one - we know the answer now, and it’s no! So full marks for service - not so much for trailer.
Francisco C.
0September 2023
Robert M.
0September 2023
We were very pleased with the service -- delivery and pick-up were right on time, the unit was clean and well stocked with the required utensils. We also cleaned the trailer before pick-up even though we knew you were charging a prep fee of $97. However, we were never advised nor did the contract state that an extra fee of $70.00 for dumping and propane usage would be charged. Please advise.
Kyle R.
5September 2023
Awesome RV, great service. They accommodated our late pickup due to traffic. Thanks for the great adventure.
Noel L.
1August 2023
Lifted up the dinette seat to use the storage space and found a dead mouse. Too much play in the steering. Foam mattress was very worn/no support. Dirty upholstery.
Daniel B.
3August 2023
This trailer worked well for us. It is relatively light and has a comfortable short queen bed. The fold down dinette is decent as well. The person who helped us when we picked up the trailer was rushed and did not tell us about much. We were shown the tool box etc to fix an issue with the trailer ourselves. The inside of the trailer was clean but showing signs of wear. 2 of the 4 mugs were cracked and the cutlery was in really rough shape. Everyone was friendly and the communication was good.
Ethan D.
5August 2023
Very nice equipment. Thorough camping package that met all of our needs and more. Helpful and flexible staff helped us customize our package. Highly recommend.
Daryl S.
4August 2023
Not the trailer we requested although it was a good replacement.
A few items that would of made it better ,Exterior fridge diid not work,Small exterior floor mat, barbecue was dirty and no brush was provided.
A few items that would of made it better ,Exterior fridge diid not work,Small exterior floor mat, barbecue was dirty and no brush was provided.
Dustin W.
5July 2023
The staff was warm amd welcoming to our group. They were friendly gave a thorough walk through on the unit. We had zero issues what so ever. We will be giving them our business again next year!
Jonathan A.
5July 2023
Had a great experience with their service, we look forward to using them again in the future. 10/10
Sterling C.
0July 2023
Mike E.
5July 2023
Pickup was organized and Keesha was very helpful explaining the features of the RV. The unit has all we needed for our week long trip and was a great size for the two is us. The drop off was also very straight forward.
Jason C.
5July 2023
Very personable locally owned business. Everything was very easy from the pick up to the drop off. I would rent from RVR again.
Beverly M.
5July 2023
Once again, RVR Kelowna exceeded our expectations. The unit was spotless and was stocked with everything we needed. We usually rent the mid-sized unit but due to unavailability, we rented the large Class C. So much more room and the large bathroom was a bonus!! This was our 8th year renting from Nancy and we will be back next year as well.
Katie J.
5July 2023
Staff were very accommodating. The fridge wasn’t working when we arrived for pick up and they called a tech to repair it, gave us a cooler just in case and delivered the RV later in the day after it was fixed. They checked in with us during the trip to ensure everything was working properly. The RV ran well on the road and was a comfortable stay during our festival. The only small detail was the outdoor mat was very small, we were expecting it to fill in under the 10x10 tent. Had we known we would have brought our own. Friendly staff, easy pick up and drop off. We would rent from here again in the future.