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About Derrick Aguillon

3.5
Outdoorsy memberHost since April 2018

Communication
3.7

Memories made on trips with Derrick Aguillon's RVs


Roger H.

3August 2020

Derrick was very easy to work with. We had a few minor things on the rig break during the trip, but provided Derrick with a list to take care of. Nothing that impacted our vacation enjoyment at all. The RV ran great throughout our trip, and everything we used was in working order. We never used the TVs, or media players so I can not comment on those.

Evan H.

4August 2020

A previous renter left a very negative review of this RV, which I didn't see until the day I was going to pick it up, and it scared me - but my experience was much better than theirs. The brakes had been completely redone right before I picked it up; I had no mechanical problems at all, and it was quite acceptably clean.

Ronald D.

2July 2020

RV was filthy when we picked it up. Dusty, dirty and had mouse feces in cabinets and drawers. Sink and stove had crusted food on them both. Fridge and freezer were disgusting. There was personal items still in the RV we had to clean out as well. He claimed he had cleaned it according to Covid-19 protocol but that was a straight up lie. It was not even swept out. Took my wife and I over 3 hours to clean before we felt ok to put our personal stuff in it.
Microwave did not work, he plugged it in to show me it worked but just cause the lights come on didn't mean it worked. It has TVs in the front as well as the back bedroom which neither worked from the cable at the resorts we stayed at.
This RV should not be rented out.
A third of our way on our trip the brakes went out. Blown caliber and there was no pads left at all. He had told us that the brakes were just checked and had "60% left", another BIG lie. Not cool to step on the brake pedal with your family in a large RV and it go to the floor with out stopping. Took a day and 1/2 to see a mechanic to get it fixed, cost $448 which is is not paying. He was not present during drop off and had his wife record mileage and we left. He the claimed we did damage to the RV on the passenger side which was another lie as I took pictures of the RV prior to leaving showing the damage he is claiming. Now he is not giving me back my deposit.

Derrick’s answer

I’m sorry for your experience… The temporary fix that you have done used used parts and cause more damage to the brake system… I took it to a different repair shop to confirm issues and cost and what is work is needed ....which is $4400 to replace the whole brake system due to Band-Aid fix… I’m new to outdoorsy not Exactly sure how it works... I hope their insurance covers it… Do you get your deposit back? I don’t want it ..... I don’t appreciate the personal attack… I take the RV to a mechanic shop between every rental... to do inspections and service the RV ... I definitely won’t be using RV service and repair out of gilroy located on Automall parkway .... the 2 other shops confirmed the breaks at this time need every thing from pass to rotors to master cylinder