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About Bruce Coustillas

We are a couple with a young child, we love outdoor activities as well as music festival. Camping is a must for us.

3
Outdoorsy memberHost since January 2022

Communication
3

93% response rateTypically responds in less than 6 hours

Memories made on trips with Bruce Coustillas's RVs


Miguel V.

0November 2022

Bruce Coustillas canceled the booking 1 day before departure. This is an automated posting.

Bruce’s answer

Due to Daniel damaging the RV, we where not able to rent it out till December 1 as we where waiting for parts. Cancelation was not something we do, but the RV was not usable due to all inside damage that was done by previous renter.

Debbie C.

0October 2022

Bruce Coustillas canceled the booking 1 day before departure. This is an automated posting.

Bruce’s answer

Due to Daniel damaging the RV, we where not able to rent it out till December 1 as we where waiting for parts. Cancelation was not something we do, but the RV was not usable due to all inside damage that was done by previous renter.

Daniel V.

1August 2022

So this guy Bruce, does a 2 hour walk through under 100 degrees with no AC on in Las Vegas and despite us already having the rights to the vehicle, because we paid and signed our contract vía Outdoorsy, he tells me that I need to sign this paper that is basically the walk through. Obviously after 2 hours and already passed the time our trip should have began, with a baby crying we signed those papers quickly so we could get started. He lied and we fell for it.

Bruce’s answer

He is lying of course. The 1 hour tour was done with AC on, and YES you need to sign papers when the tour is done as per Outdoorsy rules! RV should be return clean, not for dust of course, but they trash the RV. they pee on the floor, beer everywhere, wine on sofa, so yes of course we need to charge for that, same as any car rental in the world! We don't charge credit cards, outdoorsy does. One more lie. Worst renter EVER. That guy destroy the RV, drive over 3000 miles and refuse to pay for the extra millage, he did bring the gas tank empty, broke the slide, broke the black tank, broke the shower, didn't clean it at all, drive off road, we are suing him. Between all platform we rent the RV over 20 times, and never had something like this. We alway maintain our both RV, this behavior was not acceptable at all. For all owners, don't rent him your RV if you want to keep your RV in a good shape.

Taylor W.

5May 2022

Everything was way beyond expectations.