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About Dillon Family Rentals

Hi! I'm Cailey! I have been an owner on Outdoorsy for two years and I love getting outdoors and helping others get out there too!

3.8
Outdoorsy memberHost since July 2020

Communication
4.3

100% response rateTypically responds in less than 6 hours

Memories made on trips with Dillon Family Rentals's RVs


Daniel F.

0March 2024

Dillon Family Rentals canceled the booking 0 days before departure. This is an automated posting.

Cailey D.

5December 2022

Kevin H.

4September 2022

The camper worked perfect for 4 of us, plenty of room. Communication and response from owners was always quick.

Timothy B.

5September 2022

Jeff H.

1August 2022

It was bad experience they didn’t have the right hitch to go eith there camper got pull over n Iowa the state trooper made me follow him with one behind me trll we got to a camper in lace n council bluff Iowa had to spend 700 dollars to buy a hitch to make it legal they ssid it has to be dot certified which it wasn’t the trooper said he wouldn’t right me s ticket but msybe follow up with the owners csuse they shouldn’t b sending it out it didn’t have a spare tire the emergency brake away cable was broke thsn I get ready to leave didn’t have the pieces to discharge waste the owner ssid she couldn’t do anything about us hsve to buy the hitch we loss almost the hole day of sat because we didn’t get n to r destination tell mid nite messed r concert & window fo check n

Dillon Family’s answer

Hey Jeff! I am sorry that your trip was impacted by the issue with the state troopers. As I stated, the vehicle is registered properly insured for the state and the circumstances were just unfortunate as Iowa seems to have very strict laws. There is nothing I could have done differently since you did not contact me at all until after the fact. Although the distribution bars were in fact missing, the sway bar hitch which was in the storage cubby during your trip and has been used since your rental so I am unsure as to why the camper salesman told you it was broken. I was unaware of the spare tire issue and the brake away cable before the trailer left so we have authorized the resolutions team to issue a partial refund and have already replaced these parts. The refund should be headed your way soon

Allison W.

4July 2022